Main services
Technical request and consultation
Supply
Quality, compliance and returns
Product inquiry
Technical request and consultation
We receive the request for product, variant or specification, provide documentation and liaise with agents and producers for up-to-date information.
When needed, we can provide samples or manage a trial MOQ for high-value products.
Supply
Shipping and delivery
We manage continuous imports with multiple suppliers, maintaining a steady flow of incoming goods.
This allows us to plan logistics more effectively and stabilise delivery times, ensuring predictable lead times and optimised costs for our clients.
From our warehouse:
Dispatch within 1–2 working days.
From China:
Full supply chain, optimised cost, average 30–35 days.
Fornitura
Invio della merce
Gestiamo importazioni costanti con più fornitori, mantenendo un flusso continuo di merci in arrivo. Questo ci permette di pianificare meglio la logistica e stabilizzare le tempistiche di consegna. In questo modo garantiamo ai clienti tempi prevedibili e costi ottimizzati.
Dal nostro magazzino:
Evasione in 1–2 giorni lavorativi.
Da origine Cina:
Supply chain completa, costo ottimizzato, 30–35 giorni medi.
Added value
Packaging
Orders from 1 kg to 25 kg, customised packaging and fast delivery.
Documents
Full documentation, traceable back to the producer.
Optimisation
Duties, customs and transport already handled and included.
Valore aggiunto
Packaging
Ordini da 1 kg a 25 kg, confezioni su misura e consegne rapide.
Documenti
Tutta la documentazione necessaria, tracciabile fino al produttore.
Ottimizzazione
Dazi, dogana e trasporto già gestiti e inclusi.
Quality, compliance and returns
Controlled quality and guaranteed return
All quality checks are carried out, and documentation is provided for every batch.
In the rare case of non-compliance confirmed by analysis, we offer return or replacement options.
FAQs
Document verification takes place before delivery to ensure that every batch is compliant.
We provide all documentation and producer analyses, which guarantee the compliance of the incoming batch. However, responsibility for the compliance of the finished product lies with the final manufacturer, who must have their own quality control system in accordance with EU regulations.
In the event of proven non-compliance, we directly arrange collection and replacement or refund.
FAQs
Document verification takes place before delivery to ensure that every batch is compliant.
We provide all documentation and producer analyses, which guarantee the compliance of the incoming batch. However, responsibility for the compliance of the finished product lies with the final manufacturer, who must have their own quality control system in accordance with EU regulations.
In the event of proven non-compliance, we directly arrange collection and replacement or refund.